About this position
As a HubSpot Specialist at Trujay, your primary responsibility will be to manage a portfolio of SMB and enterprise client relationships. You will serve as a trusted consultant, advising clients on effective strategies for implementing HubSpot technologies, aiding in the implementation, overseeing project plans, and aligning cross-functional teams to execute work successfully. In addition to working closely with existing clients, you will play a pivotal role in business development by contributing to client acquisition, upselling, and client retention efforts. As a crucial member of our team, your mission is to cultivate strong client relationships, provide expert guidance, and drive Trujay's growth as a leading global HubSpot Consulting firm.
- Serve as the main point of contact to ensure a successful onboarding process for clients adopting HubSpot software.
- Engage customers through regular strategic calls to drive product adoption and maximize value.
- Efficiently complete the required technical setup for all customers, ensuring smooth transitions.
- Provide comprehensive training and education to customers on how to effectively utilize HubSpot tools.
- Stay up to date with product changes and beta programs within the HubSpot dashboard.
- Identify upsell opportunities and communicate them to potential clients, promoting our agency's services.
- Log all relevant notes from onboarding calls to maintain accurate records.
- Minimum of 3 years of hands-on experience with HubSpot (Required)
- Demonstrated track record of helping businesses achieve results through digital marketing.
- Strong project management and client consultation skills.
- Excellent written and verbal communication skills.
- Inbound marketing and other HubSpot certifications are a plus.
- Experience working with small to mid-sized B2B clients.